8042 Reichs Ford Rd
Frederick, MD 21704
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Frequently Asked Questions
Couldn’t find answers to your questions? Many of your questions have already been asked and answered below!
What are your business hours?
Our trailers are available 24/7. The trailers are located in the Lowe’s parking lots and are never closed off.
How old do I need to be to rent and/or operate the trailer?
Customers must be 18 years of age to rent trailers. A government-issued driver’s license is required to rent our trailers.
Cost of trailers
The trailer costs are on the rental on-line APP. Trailer pricing is based on the size of the trailer per hour.
4×8 $1.00/hr 5×10 $1.50/hr 6×12 $2.00/hr. There is a $10.00 Limited Damage Waiver (LDW) for each 24 hours. There are no additional fees.
Do I need a ball hitch on my vehicle?
Yes. We do not have ball hitch installation. Your vehicle must already have a tow hitch and have the optimal ball height for towing trailers. 18½ to 18¾ inches. This is measured from the ground to the middle of the hitch ball, prior to connecting the trailer. (Put something about Tongue weight here)
Couplers take either a 2″ or 1-7/8th” ball. The ball must also be rated for the total weight that will be towed.
How do I find my hitch system rating?
To find your hitch system rating, start by examining the three trailer hitch components:
- The hitch
- The ball mount
- The trailer ball
Each component is rated for the amount of weight it can haul. The lowest rating of the three components determines the overall rating of your total hitch system. For example, if you have a 3,500 lb. hitch and ball mount with a 2,000 lb. trailer ball, your hitch system is limited to the 2,000 lb. trailer ball towing capacity.
How can I determine if my vehicle can tow the trailer?
Maximum allowed towing weights for a given trailer are listed on the trailer specification table HERE as well as the required towing capacity of your vehicle.
The maximum towing capacity for your vehicle are listed in the owners manual that came with the vehicle or can be found online from your vehicle manufacturer’s website
Are trailers required to stop at Weigh Stations?
The laws may vary from state to state. Normally, customers moving their own household goods are not required to stop, because it is not a commercial move. Please refer to state laws and regulations to determine whether you need to stop at a weigh station.
Do the trailers have brakes?
No. Our trailers are not equipped with brakes. The trailer is wired to the towing vehicle’s electrical system and brakes lights on the trailer operate at the same time brakes are applied on the towing vehicle.
Do I have to pay a deposit to rent a trailer?
Yes, a $50 deposit is required. Total payment is calculated after return of vehicle on the amount of hours used plus the $10 daily limited damage waiver fee. The deposit will be credited on the total bill.
Where do I drop-off the trailer after use?
Our trailers are for local use only. The trailer must be returned to the site in which they were originally rented.
What to do to prevent trailer fishtailing / whipping?
Fishtailing or whipping is not normal. Generally, it is caused by mis-loaded cargo. Speed will make it worse. Slow down, get to a safe place where you can reposition your load and put more weight in the front of the trailer. A good rule of thumb is to put 60% of the cargo weight in the front of the trailer. Use plenty of tie-downs to keep the cargo from shifting while you travel.
What is the right way to load a trailer?
- load heavier objects in front of the trailer, which is the end that is attached to the tow vehicle.
- Place about 60% of the weight of your cargo in front of the center load line as indicated in the trailer.
- Heavier items should be loaded first and lighter items can be placed on top and to the rear.
- Secure your cargo in place with rope or tie-downs. This will help protect your items and keep them from shifting during transit.
What else do I need to know about hauling with a trailer?
Some loads appear small but are dense and heavy. Items such as boxes of books, food products, building materials and firewood are much heavier than regular household furnishings. You may only fill the trailer 1/3 full with these types of goods before exceeding the max weight of the trailer. Sand and gravel are even heavier. Do not overload the allowed weight indicated on your contract.
Are trailers rain proof / weather resistant?
Trailers are weather and water resistant. We always recommend packing your important items in waterproof containers. When moving mattresses, use mattress covers.
Do trailers have tie-downs?
No. The customer will need to have tie downs, covers, blankets, straps, or other equipment needed for hauling the cargo.
If I have trouble with the equipment, what should I do?
Phone support is available 24/7 at:
Do I need a credit card to reserve or rent equipment?
Yes. In order to use our on-line rental APP, you will need a major credit or debit card.
Can I pay with my credit card and have someone else pickup the equipment?
Certainly, but remember the operator of the vehicle towing the trailer needs to have a valid driver’s license, and current insurance on the vehicle.
Are there any special business rates available for frequent / long-term rentals?
No. Our rates are the best in the country. Plus, you are supporting veterans who have struggled with military induced PTSD. What can be a better reason to rent this trailer?